Neue Zone

I have not received goods. What can I do? See all

dbuser
2020-8-28 17:04:50
Please [color=rgb(74, 144, 226) !important]Track the parcel to check the package status:
- If the package is in transit with normal logistic update:
According to our past experience, the majority of the packages will be delivered within the [color=rgb(74, 144, 226) !important]time frame promised by the seller.
If your package does not arrive by the promised time (PST), please [color=rgb(74, 144, 226) !important]open dispute and we will help you then. We appreciate your patience.
- If it is over promised delivery time, there is no tracking information, package is returned to seller/hold in customs/shipped to wrong address:
You can open a dispute to apply for a refund on the 11th day after the order marked as shipped by clicking [color=rgb(74, 144, 226) !important]here to find the order and open dispute, we will step in if you cannot reach an agreement with seller in 5 days.
Kindly Reminder: By opening a dispute we could secure your payment from being released to the seller and it would not affect the normal delivery of your parcel at the same time.
- If it is over protection time, but still not received the goods:
Since you cannot open dispute as you have not open dispute in protection time, you will need to[color=rgb(74, 144, 226) !important]contact the seller for help. Also we highly suggest that, next time, you open a dispute in buyer protection period to claim refund.
dbuser
2020-9-2 19:29:28
范德萨范德萨
dbuser
2020-9-2 19:29:38

范德萨范德萨
dbuser
2020-9-2 19:29:50

范德萨范德萨